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In 2011-12, the Town of Chapel Hill tried something big: using the goal of updating the town’s
comprehensive plan to experiment with a wide range of public information and engagement
methods. The goal was “to touch 10,000 people” in this community of about 55,000 permanent
In order to learn from the Chapel Hill 2020 (CH2020) initiative, selected public participation and
staff roles are evaluated. This formative evaluation provides:
a) Summary feedback from key participants and stakeholders
b) Recommendations for concerned residents, civic leaders, and town government elected
officials and staff on near-term and longer-term public involvement strategy and tools.

Cite as:

Chapel Hill 2020: An Assessment of Public Participation — Analysis and Recommendations for Near- and Longer-term Public Involvement. ,  Pages: 62 

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John B. Stephens
Citizen Participation