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Monitoring COVID-19

The School of Government continues to montor COVID-19. Updates on courses can be found here.

Courses for Public Service Professionals and Elected Officials

Advanced Leadership Corps

Principles and practice of exemplary public leadership for elected municipal and county officials. This course will enable you to become an extraordinary and inspiring leader in your community, region, and the state.

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Advanced Leadership Corps Ambassador Program

Each year those who have completed the Advanced Leadership Corps (ALC) are invited to an alumni program.

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Basics of County Human Services

In partnership with the School of Government Faculty Members Aimee Wall, Jill Moore, and Mark Botts, the NCACC is offering the Basics of County Human Services.The Basics of County Human Services offers new commissioners their first step in a four-part continuum of critical topics to know and understand at an introductory level as they begin leading and governing. Faculty Leads: Aimee N. Wall, JD and Jill D. Moore, JD.

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Budgeting and Finance Basics for Local Elected Officials

This half-day course is designed to go beyond the strategic aspects and delve into the areas that are often confusing for elected officials, such as availability of fund balance, revenue-neutral tax rates, statutory limitations on available reserve funds and contingencies, the role of capital reserve funds, and the other important aspects of the overall budgetary process. Faculty Lead: Greg S. Allison.

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Build Coaching Skills to Tap Potential

A successful supervisor is one who can effectively coach and develop staff to take initiative, resolve conflict, develop productive working relationships, and reach their highest potential. While most supervisors can master the technical aspects of their job, the harder part is knowing how to help others develop and flourish, solve their own problems and have the tough conversations when things are not going well.

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Building Positive Leadership Strategies

One-day course offered at least once annually. Introduction to Appreciative Inquiry, how to notice and elicit a positive response in challenging or polarizing situations, includes practice and some one-on-one consultation, as requested. Target audience: Public Professionals. Check Course Calendar for dates and location. Faculty Leads: Lydian Altman; Margaret Henderson.

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Building and Maintaining a Competitive Workforce 

One-day course offered at least once annually. Course description forthcoming. Check Course Calendar for dates and location. Target audience: Public Professionals.

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Capital Budgeting & Infrastructure for Elected Officials

This workshop will help you understand your leadership role in the capital budgeting process, translate complex financial terms into plain language, and provide you with the right questions to ask your manager and finance staff. The course will also help you see the value in strategic planning, consensus-building, and goal setting. Faculty Leads: Renee Paschal.

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Chief District Court Judges Leadership Training

Specialized training course offered each fall through the NC Judicial College. CJE credits awarded. Leadership topics vary each year, including communication, team building, case management, managing conflict, and others. Faculty Leads: Shea Denning, JD and Willow Jacobson, Ph.D.

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Collaborating Across Boundaries

One-day course offered at least once annually. Course description forthcoming. Check Course Calendar for dates and location. Target audience: Public Professionals. Faculty Lead: Lydian Altman.   

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Crisis Communication Skills for Local Elected Officials

In this on-line program, elected officials will learn how to communicate complex information to troubled and fearful citizens. You will learn how to balance facts with empathy and understanding, to convey stability in times that are troubled, and to engender your citizens’ trust that their best interests are being protected.

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Cultivate Engaging Workplace Culture 

Shaping organizational culture and aligning it to your organizations’ strategy is a huge leadership challenge and an important leadership skill. This workshop will help you get clear about what needs changing and offers some key tools to begin to shape the culture of your organization.

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Design for Diversity: What’s Holding You Back

Diverse, inclusive, and equitable work environments have been shown to: enhance worker productivity; spark creativity and innovation; and improve performance. However, because of the complexity of designing and leading DE&I team, organizations need employees and leaders with a complex understanding and high-quality training, which this course provides.

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Economic Recovery and Resiliency Post COVID-19

In this webinar, participants will learn the most important guiding principles for stabilizing their community’s economy in the short term, and will consider what long-term economic recovery might look like in the coming years. The value of regional economic collaborations will be explored and successful examples from North Carolina and other states will be highlighted.

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Energize and Engage Employees

Leaders are constantly searching for ways to improve employee engagement. There are studies that indicate that anywhere between 70 – 85% of the workforce is not engaged. If we are to believe those numbers, we need to know what employment engagement is and how we can get better at developing a culture of engagement with our teams. This interactive workshop will assist you in gaining that understanding and provide tools to assist you in that development.

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Emotional Intelligence: Leadership’s Super Power

As part of this workshop, you will complete the Emotional Quotient Inventory 2.0, receive coaching about your results, and identify simple strategies you can begin using to increase your emotional intelligence.  You will understand what emotional intelligence is and how it affects your daily work behaviors.

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Essentials of Municipal Government (EMG)

Participants will gain a clear understanding of municipal government authority and explore the core functions of your municipality. Focus on the legal framework, operational structure, roles and responsibilities of municipal elected officials.

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Essentials of County Government (ECG)

In this course, we will introduce newly-elected commissioners to the basic functions of county government and the role of the governing board. In short, we are here to help you successfully transition from campaigning to governing.

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Ethics for Local Government Elected Officials

These webinars satisfy the 2 clock hours of local ethics training required by state law for elected and appointed members of city councils and county boards of commissioners. This training MUST be completed within 12 months of election day and is required every time they are elected, re-elected or appointed and reappointed to a local office.

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Evaluating Manager and Board Performance

Participants who complete this program will learn how to develop a successful board self-assessment and manager evaluation process, customize an evaluation process that works for their jurisdiction, and how to avoid common pitfalls.

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Facilitation Skills for Successful Meetings

This course will give you tools for planning and guiding meetings so that everyone contributes, and ideas are turned into clear agreements. Contribute to the success of your organization by creating a workplace environment that leverages the power of the group while driving toward a common goal.

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Financial and Fiduciary Responsiblities of Local Elected Officals

This workshop will focus on understanding and responding to the annual audit, maintaining adequate oversight of fund balance including its limitations and flexibility, and knowing the significance of the various communications and reporting requirements of the Local Government Commission.

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Fix the Process, Fix the Problem

In this workshop we’ll teaching and demonstrate a small set of simple tools that you can start using right away to elevate your efforts to solve problems and improve process performance. We’ll cover a variety of techniques that you can employ to better focus your efforts on those leverage points that increase your chance of effecting real change.

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Fundamental Supervisory Practices (FSP)

Being a supervisor in local government today is more challenging than ever. The Fundamental Supervisory Practices course is designed to provide newly promoted or first-time supervisors with critical knowledge and skills needed to be an effective supervisor.

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Judicial District Executive Seminar

Offered annually through the NC Judicial College. Understanding personal leadership style, demands and stresses on court system, future trends, and shared decision-making. Attendees: Judicial district teams to include minimum of Senior Resident Superior Court Judge, Chief District Court Judge, and Clerk of Court; others may include District Attorney, Trial Court Administrator, and key others. Lead Faculty: Jim Drennan, JD and Willow Jacobson, Ph.D.

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Know Yourself! Understanding Leadership Preferences through the MBTI

One-day workshop offered at least once annually. Check Course Calendar for dates and location. Understanding the personality preferences that guide your behaviors and make decisions, learn how your preferences comport with those of your colleagues and coworkers. Faculty Lead:  Donna Warner.

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Leadership: Live It, Learn It, Love It

This intensive and highly interactive two-day course is based on Kouzes and Posner’s evidence-based leadership model, The Leadership Challenge. A 360 feedback instrument helps you understand how others perceive the frequency of your leadership behaviors.

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Lead Across Boundaries

This workshop explores the core competencies of this boundary-crossing leadership, including the mindset necessary to successfully work through inevitable conflict in order to accomplish collective goals. Participants will have the opportunity to connect skills and concepts to a boundary-crossing issue they are dealing with in their communities.

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Lead Organizational Change

In this workshop, you will learn what gets in the way of change and practice skills that will enable and improve the chances that luck will make a helpful visit! Understand the context of change in the public sector; explore challenges of leading change and models of change management, integrate concepts into your specific change effort.

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Leading With Emotional Intelligence

This multi-hour live interactive online course will help local elected officials as they work and live in a “fishbowl” of public life. Every situation, every comment, and every decision is scrutinized through the lens of public opinion.  The course will help you to to maintain a level demeanor and conduct yourself with emotional control in the face of public scrutiny.

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Leading the Way to Board Excellence

A comprehensive 4-part leadership program for county, municipal, and school board elected officials designed to increase the effectiveness of elected leaders at local, regional and state levels by focusing on personal and collaborative leadership and communication principles and practices.

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Legal Competency for Local Elected Officials

A day long live, interactive course via zoom – Being effective as a local elected official means understanding your local authority, being fluent in meeting procedures, and knowing the scope of your transparency obligations. The laws are complex, and many situations raise questions that are unique to each set of circumstances.  These complexities are often heightened by the vast array of social media platforms, which call into question the boundaries of free speech and the public’s right to know.

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LGFCU Fellows “Leading for Results”

Annual offering for local government professionals, two-week duration (one in Sept, one in Aug) Location: Chapel Hill. Faculty Lead: Dr. Willow Jacobson. Applications open April 22.

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LELA 101: Top 10 Primer on Employment Law for Local Elected Officials

In this class, you will gain a basic understanding of the employment laws that apply to local governments. You will become more conversant with the employment issues that affect our local government workforce and explore the role of the elected body in assuring that the laws are being followed.

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LELA 201: From Pandemic to Protests: Crisis Communications Skills for Local Elected Officials

In this on-line program, elected officials will learn how to communicate complex information to troubled and fearful citizens. You will learn how to balance facts with empathy and understanding, to convey stability in times that are troubled, and to engender your citizens’ trust that their best interests are being protected. The class features a combination of interactive lecture and simulations that relate to how public officials should deal with the media and communicate with the public, especially in times of crisis.

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LELA 201: Heritage or Hate: Reframing the Issues

This class provides a framework for hearing claims from diverse political perspectives and creating productive conversations about the critical policy issues that matter to North Carolina’s communities. You will learn how to think about the points of difference and shared values between North Carolinians on opposing sides of the divisive issues around our shared history.

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LELA 201: Tools for Persuasive Speaking

In this workshop, you will learn tips and tools to help you convince others to follow where you lead. You will learn how to match your message to your audience and craft persuasive arguments that support your views. The class includes small group practice sessions with communications coaches to help you evaluate and refine your presentation skills.

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LELA 201: Top 10 Primer on Transportation Planning in North Carolina

Participants will learn about the Department of Transportation structure, funding, and planning processes. This quick-moving interactive free virtual workshop will provide our audience a basic understanding of the policies that affect statewide transportation priorities and the avenues for making your voices heard.

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LELA 301: Strategic Planning: Linking Strategies to Results

In this class you will learn the principles and processes involved in strategic planning. You will learn how to use your local government budget as a planning tool to execute your vision over a multi-year period, and you will explore the leadership behaviors that are important elements of success.

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Making Change: How Personal Preference Show Up at Work

No matter how you or your work group typically manages change, you have probably been challenged by navigating these uncertain times. The intent of this session is to identify your natural tendencies, consider how that serves you during “normal” times, share your successful strategies, then assess what you might need to adapt successfully through the next phase of the pandemic and its economic impact. Includes Change Style Indicator Assessment.

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Manage Your Teams

Participants will learn the specific challenges of managing remotely in the current environment as well as specific tips and tools to better enhance group cohesion and gain insights on how to maintain organizational culture.

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Managing Conflict: Strategies for Elected Officials

This course focuses on two parts of negotiation and problem solving: how personality types affect conflict development and resolution and understanding and applying principles of interest-based negotiation to create win-win solutions. Faculty Lead: John B. Stephens, Ph.D. Location: Chapel Hill.

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Navigate Difficult Conversations

Navigating difficult conversations is a core leadership skill. This one-day course will help you find the opportunities for personal and professional growth presented by conflict.

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Public Engagement: The Vital Leadership Skill for Difficult Times

One-day courses offered at least once annually. Taught by Ashley Trim, the Executive Director of the Davenport Institute for Public Engagment and Civic Leadership at Pepperdine University. In this practial and participatory seminar, you will learn information and skills to design and implement an effective public process. Check Course Calendar for dates. Location: Chapel Hill. Faculty Lead: Lydian Altman

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Public Executive Leadership Academy (PELA)

PELA provides city and county managers, their assistants, and key department heads the opportunity to learn more about themselves as leaders and to gain skills to lead and manage change in their communities.

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Race Matters: Courageous Conversations for Leaders  

In this workshop, we will define diversity and related terminology such as inclusion, equity, and belonging. We will discuss how having a diverse team leads to increased effectiveness and performance and the factors or conditions that lead to an increase in effectiveness and performance on diverse teams, which requires trust.

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Say What You Mean, Mean What You Say  

Building communication skills necessary to give excellent presentations, persuade others to support a vision of the future, and turn potentially destructive interactions into productive ones.

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Social Media for Social Good

Understand the elements of effective social media policies; develop strategies for organizational use of social media; increase reach and engagement through the use of social media.

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Strategic Planning for Elected Officials

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Strategic Planning in Government

Learn a model for strategic planning, tools and exercises to develop key elements. This hands-on workshop spurs your ideas and jump-starts your planning so you can return home with a framework to begin.

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Strategic Public Leadership: Develop Your Futurist Mindset

Your community is changing. Are you falling behind, keeping up, or staying ahead? This one-day course trains municipal leaders and county leaders (staff and elected) to anticipate and respond to the social, technological, environmental, economic, and political changes that will transform their communities in the next decade. It is based on twenty years of expertise guiding communities to navigate change.

Both elected officials and government professionals are welcome to register for this course. 

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Strategic Public Leadership: Measure Your Impact, Communicate Your Success

This course provides training on evaluating public services and programs. At the end of the course, participants will understand and be able to describe program evaluation, and how it fits with budget planning and implementation.

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Strategic Public Leadership: Optimize Performance and Results

This course will equip public managers with strategic tools to improve their organizational performance.

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Strategic Public Leadership: Planning Amidst Uncertainty

You had a plan…but now what? When you have no clear idea what the future holds, how can you plan responsibly? This session will be interactive and enable you to practice the same foresight skills used by the US Military, NATO, Fortune 500 companies, the World Bank, and others to navigate disruption.

Both elected officials and government professionals are welcome to register for this course. 

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Top 10 Primer: Financial Responsibilities of Local Elected Officials

In this workshop, elected officials will learn about the Local Government Fiscal Control Act, which establishes in law the budget development timeline. You will learn the basic outlines of Fund Balance and Financial Reporting and those additional critical elements of local government budgeting that make up the top ten most important factors to know and understand as you enter the fiscal year budget development season.

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Top 10 Primer: What Local Elected Officials Need to Know About Public Mental Health, Developmental Disabilities, and Substance Abuse Services in North Carolina

An important role for local elected officials is to simply know enough about how the publicly funded system is structured to be able to respond when someone asks you for help.  You want to know how your town or county agencies can and do often affect outcomes for people with mental health needs.

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Top 10 Primer: What Local Elected Officials Need to Know about Public Health and Social Services

Being an effective local elected official requires a basic understanding of what your local government agencies do.  The public health and social services agencies are two public agencies that are touch points for many of the people in your communities.

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Top 10 Primer: Use of Social Media for Local Elected Officials 

Do Facebook and Twitter have appropriate places in the world of local elected officials? The rules and practicalities of social media use for local elected officials can be confusing and confounding.  In this 75-minute class you’ll learn about some good and bad practices we can help you manage, and improve your awareness of some of the murky areas around free speech and consequences that we are monitoring.

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Working Better Together: Governing Guidance

An effective Council or Board is one that intentionally cultivates it. All the best laid plans and community expectations can be destroyed by a dysfunctional governing Board. In this course local elected officials will learn how being a leader also entails being a team member.

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Working with Citizen Advisory Boards and Committees 

Explores promising practices for using citizen advisory boards and committees: clarifying roles and expectations, recruitment, appointment, and training; evaluating effectiveness.

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